VersaTile Support
Find downloadable resources, videos, and alarm meanings for your VersaTile.
Downloadable Resources
Our troubleshooting and quick-start guides will help you set up your VersaHub™ equipment, and show you how it works.
Instructional Videos
Monitor Your Equipment with VersaTile
Learn more about your user-friendly solution for keeping track of your business.
Get Connected
Connect your equipment and get started.
Install Your VersaTile
Understand the steps to correctly install VersaTile.
VersaTile Probe & Sensor Setup
Expand your device’s capabilities with up to 6 external sensors.
Frequently Asked Questions
VersaTile is a smart retrofit unit designed for commercial environments. It features built-in temperature and humidity sensors, allowing you to monitor and track environmental conditions in various areas of your establishment. Its functionality can be expanded with external sensors such as additional temperatures, water and open door detection, and power consumption.
VersaTile is a battery-powered device that wirelessly connects to the VersaHub system. It captures temperature and humidity data and transmits it to the central hub for monitoring and analysis. You can access the data through the VersaHub dashboard and receive alerts and notifications based on predefined thresholds.
- Monitoring of temperature and humidity levels in different areas of your establishment.
- Early detection of potential issues, such as temperature fluctuations or excessive humidity, allowing you to take proactive measures.
- Improved food safety and quality control by ensuring proper storage conditions.
- The ability to track and log historical data for compliance and analysis purposes.
Yes, VersaTile is designed to cater to various commercial environments, including restaurants, cafes, bars, and other food service establishments. Its flexible retrofit design makes it easy to install in different locations, such as refrigerators, freezers, storage areas, and display cases.
Please follow the video guide or quick start guide found on this page to set up your VersaHub unit
VersaTile's battery life varies based on usage and conditions but typically lasts up to 4 years before needing replacement.
External sensors for VersaTile, such as water sensors and power consumption sensors, are optional and sold separately. These sensors allow you to expand the functionality of VersaTile by monitoring additional parameters and enhancing your overall monitoring capabilities.
The data collected by VersaTile can be accessed through the VersaHub dashboard. The dashboard provides a user-friendly interface where you can view real-time readings, see your historical data, and set up alerts and notifications based on your specific requirements.
VersaTile is exclusively designed to integrate seamlessly with the VersaHub ecosystem and will not work with other platforms.
Support Articles
Find guides for using the VersaHub platform along with other helpful resources like troubleshooting guides for resolving alarms.
View Support ArticlesAlert Meanings
The "Temperature" alarm is triggered when your VersaTile's built-in temperature sensor or external temperature sensors detect temperatures that exceed the specified high or low thresholds, indicating a potential issue with equipment performance or environmental conditions.
This alarm helps you stay informed so you can take prompt action to bring the temperature back within the desired range, ensure the safety and quality of your products, prevent unnecessary waste or spoilage, and maintain compliance with regulatory standards.
The "Humidity" alarm is triggered when your VersaTile's built-in humidity sensor detects levels that exceed the specified high or low thresholds whichmay impact the quality and safety of your environment.
This alarm helps you ensure a comfortable and controlled environment, minimize the risk of damage or health concerns, and maintain optimal conditions for your operations.
The "Water Detected" alarm is triggered when VersaTile's Floor Sensor detects water presence in its surrounding area.
This alarm is essential in uncovering potential water leaks or spills, which can be critical in maintaining a safe and clean environment. It helps prevent water damage to your equipment, minimize the risk of accidents or electrical hazards, and ensure your operations' overall safety and efficiency.
*A VersaTile external sensor is required (sold separately).
The "Current" alarm is triggered when the VersaTile's Power Consumption Sensor detects when the amount of power being consumed goes above or below the levels set by the user.
This alarm is essential in uncovering potential equipment malfunctions or inefficiencies. It ultimately reduces your energy costs and helps you make informed decisions and take steps to maintain a sustainable and cost-effective operation.
The "Low Battery" alarm is triggered when VersaTile's battery is very low.
This alarm helps you stay informed so you can take immediate action to prevent any disruptions in WiFi connectivity or data synchronization with VersaHub. We highly recommend replacing the batteries as soon as possible to maintain seamless operations and avoid any potential connectivity issues.
The "Unit Offline" alarm is triggered when your VersaTile isn't able to sync data with VersaHub after the fourth attempt to record data.
This alarm plays a vital role in keeping you informed about potential connection issues so you can take necessary actions to ensure seamless data synchronization, enabling you to make informed decisions based on real-time information
All VersaTile Products
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673VERSATILEVersaTile Remote WiFi-Enabled Temperature and Humidity Data Logger for Platform
3.316 Reviews -
673VTHANGERVersaTile Replacement Adhesive Mounting Hanger
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673VTCBLCLIPVersaTile Replacement Adhesive Cable Management Netting Tie
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673FS10VersaTile 10' Flood Sensor Extension Cord
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673FSAVersaTile 5' Flood Sensor and Adapter
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673VTKIT5VersaTile Remote WiFi-Enabled 25' Flood Detection Kit for Platform
3.316 Reviews -
673ECSVersaTile Electric Current Sensor / Clamp - 50 Amp
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673VTKIT6VersaTile Remote WiFi-Enabled Electric Current Sensor Kit for Platform - 50 Amps
3.316 Reviews -
673DCSVersaTile Open Door / Contact Sensor